Systems Specialist
Location: , Pennsylvania, USA
Duration: 12 Months
Visa Status: USC,GC, GCEAD, H1b, C2C
Job Description:
Skills: The skill level of this position requires the ability to act independently, work in team environments and have a highly advanced proficiency and competence in a variety of IT platforms and technologies. This role has various tasks, including troubleshooting of the Windows and some limited Mac operating systems, COTS applications as well as numerous in-house developed applications, VPN connectivity issues, VDI connectivity issues, software removal and installation, hardware replacements and distributions, printer setups, basic networking issues, imaging desktops/laptops, and working with vendors to coordinate onsite repairs.
Required. Thorough knowledge and use of ServiceNow or understanding of asset management system
Required. Expert knowledge and use of Windows OS and O365 Office products
Required. Knowledge of hardware desktop, printer, scanner, video
Required. Knowledge of software basics
Required. Knowledge of imaging workstations using SCCM
Required. Knowledge of VPN setup, support and install
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