Business Process Engineer

Location: Harrisburg, Pennsylvania, USA

Duration: 10 Months

Visa Status: USC, GC, GCEAD, H1B, C2C

Job Description:

Complete Description:
The incumbent in this position will be responsible for providing direct support to program area business partner staff of the Office of Vocational Rehabilitation/Workforce Development in the areas of: Business Process Reengineering (BPR); Business Architecture Modeling; Business Analysis; Work in cooperation with related Program Area Administrative and Management as well as IT Project Management to identify, capture application changes, organize and prioritize business partner backlog.
Must be Goal and Detail-oriented, be able to multi-task, have strong organizational skills, develop interpersonal and team relationship building skills.
Will work directly with OVR/WF Development business partner program area staff in the collection and documentation of system requirements; coordinating and facilitating internal business partner Joint Application Development (JAD) or Detail Design Sessions (DDS); assistance with organization of business partner User Acceptance Testing (UAT) including review of Test Scripts; use of specialized software for tracking system changes (Team Foundation Server - TFS) to maintaining documentation, may also assist with creation of training and standard operating procedures materials.
Eighty five percent of resource time will focus on coordinating with the Department’s business area program staff. Fifteen percent of resource time will focus on being the primary liaison with the software development vendor and OA-IT/EBR delivery center Information Technology staff.
Prior experience in Software Development and Implementation is required. Familiarity with Project Management methodologies and/or managing & tracking a project against a project plan is highly preferred.
Incumbent will work closely with the designated agency Administrative and management staff in coordinating activities and business partner staff schedules to support the CWDS application development and to on schedule.
Incumbent must be organized, self-motivated, able to meet deadlines and capable of working on multiple tasks at one time. Must also effectively communicate, verbally, in writing, or via electronic media, and facilitate collaboration across the full range of executive, business, and technical resources.
The incumbent has advanced analytical lead responsibility for the following activities within the assigned project.
The incumbent must have advanced business analytical skills, leadership abilities, and be able to perform the following activities:
• Perform Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), and Gap Analysis
• Facilitate Joint Application Development (JAD) or Detail Design Sessions (DDS) facilitation
• Document business process requirements and process diagram flows, review business policy and procedure documentation, create/update documentation as needed and review with business partner and IT administrator resource
• Engage as Liaison between business partner agency and information technology (IT) staff including Project Manager and internal/vendor development staff. Possess the ability to interact with various staff levels including senior executive managers.
• Collect, analyze, and document business requirements, business rules, processes, and legislation and generate functional and system requirements documentation required for system development.
• Involved in planning and coordinate overall testing efforts to include test plan, creation, and execution of test scenarios for system integration testing (SIT) and User Acceptance Testing (UAT).
• Orchestra coordination and execution of Training Plan including development of training materials, quick reference guides, and standard operating procedures manuals.
• Use specialized software for creation and management of system application documentation, tracking system changes, tracking reported bugs, creation of Test Plans, Test Suites, Test Cases
• Ensure compliance with all applicable Commonwealth information technology policies and EBR-DC guidelines, security, and related standards.
• Analyze legislation or other business documentation to determine any necessary IT system or business process changes that are required.
• Ensures proper escalation to appropriate management of issues and potential project risks including compliance risks or limitations of available information technology services risks impacting development completion or impacts to schedules
• Other related Application Lifecycle Management (ALM) activities related to the Business Analyst functions.
• Evaluate and analyze complex business processes and determine how the information can be relayed in individual parts.
• Perform Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), and Gap Analysis and complete comprehensive documentation outlining findings.
• Execute systematic problem-solving activities by ensuring that issues are reviewed and evaluated based on relevant criteria impacting decision and outcomes.
• Ability to manage multiple projects and tasks at the same time while ensuring focus on completing quality activities and meeting timelines for each.
• As business partner ‘Business Owner’ define and classify problems, evaluating possible outcomes, and recommending proposed solutions.
• Exhibit effective oral and written communication skills ensuring that proper levels of details are relayed depending on the audience as interaction with peers, managers, and executive management will be required.
• Exhibit ability to work both independently and develop relationships with cross-functional team of resources.
• Plan, coordinate and facilitate internal business partner session reviews of existing system functionality and potential new system enhancements and/or system requirements.
• Analyze business process requirements and process diagram flows, review business policy and procedure documentation, create/update documentation as needed and review with OVR/WF and Agency business partner administrator and management resources.
• Interact and provide as needed updates/presentations/reports for OVR/WF Executive, Administrative and management staff.
• Manage interpersonal and Team Building efforts for OVR/WF business partner staff.
Required 10 Years. Experience using formal requirements gathering methodologies
Required 10 Years. Experience developing business, functional, and non-functional requirements
Required 7 Years. Experience developing Requirements Traceability Matrix
Required 7 Years. Experience developing Training and Standard Operating Procedures (SOP) materials
Required 7 Years. Experience working to facilitate collaboration across the full range of executive, business, and technical resources
Required 7 Years. Experience with assisting testing efforts to include reviewing test scenarios for UAT and organizing users to Facilitate effective tests
Required 5 Years. Experience with Agile methodology
Required 7 Years. Experience with Microsoft Office Products (Word, Excel, PowerPoint Visio and Project)
Highly desired 5 Years. Experience with PM methodologies and/or managing & tracking a project against a project plan
Desired. Experience working on state government projects/assignments
Desired. 4-year college degree or equivalent
Desired. Business Analyst Certification (certification from an accredited organization like IIBA)


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