System Administrator

Location: Mechanicsburg, Pennsylvania, USA

Duration: 9 Months

Visa Status: USC, GC, GCEAD, H1B, C2C

Job Description:

Description of Duties
• Able to coordinate, communicate, document, track progress and status on initiatives.
• Familiarization with project management concepts
• Responds to management’s special requests for asset information.
• Maintains, tracks, and prepares Chain of Custody documentation for all end-of-life equipment returned for surplus.
• Prepares surplus equipment for proper disposal in accordance with DGS / PSDC requirements.
• Recommends and coordinates IT asset replacements, upgrades, and enhancements schedules.
• Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
• Provides technical guidance on IT assets for procurement documents and agency requisitions preparation.
• Responds to Service Desk tickets requiring Level 2 asset management attention.
• Provides technical services to analyze, recommend, and implement proposed new phases of the ServiceNow Asset Management module.
• Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
• Provide level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
• Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
• Create documentation for technical staff and end user.
• Utilizes Microsoft Systems Center Configuration Manager to image laptop and desktop hardware.
• Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
• Familiar VMware Virtual Desktop Infrastructure
• Utilizes AirWatch WorkspaceOne to perform administrative tasks, such as reporting and compliance for Windows modern managed devices.
Required. Maintain, track, and prepare Chain of Custody documentation for all end-of-life equipment returned for surplus
Required. Prepare surplus equipment for proper disposal in accordance with DGS / PSDC requirements
Required. Develop, document, and initiate processes that involve IT asset installations, relocations, and changes
Required. Provide technical guidance on IT assets for procurement documents and agency requisitions preparation
Required. Respond to Service Desk tickets requiring Level 2 asset management attention
Required. Experience with ServiceNow
Required. Provide Level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals
Required. Utilize Microsoft Systems Center Configuration Manager (SCCM) to run available hardware and software reports
Required. Create documentation for technical staff and end user
Required. Familiar with video conferencing platforms, conference room VC setups, troubleshooting
Required. Familiar VMware Virtual Desktop Infrastructure
Required. Workspace ONE UEM (fka AirWatch WorkspaceOne) to perform administrative tasks, such as reporting and compliance for Windows modern managed devices


#System #Administrator #SparkleGenius #SparkleGeniusJobs #SparkleGeniusOpenings #Spark #Sparkle #OpenPosition #NewJob #Job #Career #Hiring #Recruitment #NowHiring #HiringNow #Employment #Work #JobSearch #JobHunt #JobAlert #HumanResource #Staffing #Vacancy #JobSeeker #NewOpenings #Jobs #NewJobs #JobsinUSA #Richmond #Virginia #OpentoWork #Open #FullTime #PartTime #ContractWork #Freelance #JobOpening #Hiring #JobListing #Career #Employment #JobOpportunity #TechJobs #IT #ITjobs #nonITjobs