NW Admin

Location: Staunton, Virginia, USA

Duration: 4 months

Visa Status: USC,GC, GCEAD, H1b, C2C

Job Description:

*Candidates MUST work ONSITE daily, NO exceptions
*Candidates MUST interview ONSITE, NO exceptions
*Please do not submit candidates who have been submitted to previous VDOT NW Admin reqs in Staunton, VA

Requires experience, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.

3-5 years of experience in the field or related subject matter area.

- Responds to Tier 1 network support requests.

- Provides exceptional customer service.

- Communicates effectively with teammates and customers of varying levels of technical expertise.

- Responds to all break/fix requests associated with network resources.

- Assists with configuration and deployment of new/replacement network hardware and communications infrastructure.

- Maintains up-to-date project and architecture documentation.

- Maintains up-to-date inventory and maintenance records.

- Monitors network resources for faults and traffic anomalies.

- Resolves connection issues between users and resources.

- Maintains detailed change history of network changes.

- Supports ITS Field Maintenance with communications' implementation and troubleshooting.

- Supports team efforts to improve cybersecurity controls and defenses.

- Supports team efforts for threat hunting and mitigation.

- Manages time and resource constraints.



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