Enterprise Architect 4

Location: Richmond, Virginia, USA

Duration: 6 Months (Hybrid)

Visa Status: USC, GC, GCEAD, H1B, C2C

Job Description:

ABOUT THE ROLE
Network architect to provide data networking solutions and oversight in regard to legacy telco services such as broadband internet circuits, cloud networking, wireless mobile service, etc.
• Extensive knowledge and experience with Data and Network Monitoring technologies, standards, and practices for management of the broadband circuit portfolio.
• Ability to assist with the Data Networking services lifecycle from strategic planning to operations and financials; from a broadband circuit perspective.
• Wireless mobile phone and Data Networking expertise required to specify business requirements for current & future services.
• Ability to perform Voice and Data Networking technology and operational assessments to manage the legacy portfolio/tech debt to create future roadmaps.
• Experience with wireless Intune MDM for configuration of wireless settings for devices
• Experience in managing general technology incidents and leading them to resolution.
• Understands best practices in service management including contract and vendor management in an outsourcing or shared service
Responsible for responding to and resolving customer/agency escalations
Recommended Knowledge/Experiences:
• Experience in State/Agency is a plus. ITIL Foundations certification desirable
• Experience deploying and managing broadband circuits and wireless phone solutions
• Experience in cloud networking
• Experience with Thousand Eyes network monitoring tool
Required 3 Years. Knowledge of and experience with data and network monitoring technology
Required 3 Years. Network expertise required to specify business requirements for current and future network services
Required 3 Years. Networking incident management
Desired 3 Years. Experience working in a State government/agency
Highly desired 3 Years. Cloud networking experience
Required 3 Years. Responsible for responding to and resolving customer escalations
Required 3 Years. Experience with commercial broadband circuits (i.e. Comcast, etc.)


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